Privacy Policy
Your privacy is important to us. This policy explains what we collect and how we use it.
Information We Collect
When you create an account, place an order, or contact us, we collect the information you provide, such as your name, email address, phone number, shipping address, and payment details.
We also automatically collect certain usage data when you visit our store, including your IP address, browser type, device information, the pages you view, and the actions you take. This helps us improve site performance, detect fraud, and understand how customers use our store.
How We Use Your Information
- To process and fulfill your orders, including shipping and returns.
- To communicate with you about your orders, account, and customer service requests.
- To send marketing emails about new products, promotions, and auctions where you have consented to receive them.
- To run loyalty programs, referrals, and rewards.
- To run auctions and verify eligibility to bid.
- To prevent fraud and keep our store secure.
- To comply with applicable legal and tax obligations.
Payment Processing
Payment card information is processed by our payment providers (such as Stripe) and is not stored on our servers. Your use of these services is governed by their respective terms and privacy policies.
How We Share Your Information
- With shipping carriers to deliver your orders and provide tracking.
- With payment processors to authorize and settle transactions.
- With email and notification service providers to send transactional and (where you have consented) marketing messages.
- When required by law, court order, or to protect our rights and safety.
Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember your cart, and understand store traffic. You can control cookies in your browser settings, though some features may not function if they are disabled.
Data Retention
We keep your customer and order data for as long as your account is active and as needed to meet legal, accounting, and tax requirements. You may request deletion of your account at any time, subject to these obligations.
Your Rights
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your data, where legally permitted.
- Opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us.
- Withdraw any marketing consent you have given.
Children's Privacy
Our store is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can delete it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is perfectly secure, and we cannot guarantee absolute security of your data.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page and, for material changes, provide notice on our store.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@alwayscurrency.com.
